Exotic Plants By Magic Wings
General Questions:
Magic Wings Guarantee
Magic Wings guarantees that all the plants we ship will arrive alive and healthy.
If your plants are dead or unhealthy upon arrival, we will replace your plants
or give you a full refund on your purchase. In order to receive a refund, the
customer must ship the plant/s back to Magic Wings.
What You Will Receive
We offer 2.5" and 4" potted plants.
If I don't want to use the website, how else can I order?
If you do not wish to order on our website, you can either call Magic Wings at
(413) 665-2805 or mail your order to: Magic Wings, 281 Greenfield Road, South
Deerfield, MA 01373.
Shipping and Handling Questions:
What are our shipping and handling charges?
Standard orders are shipped via U.S. Postal Service Priority Mail. Most orders
will be shipped in Flat Rate boxes with a shipping price of $8.95. We also will
ship to Post Office boxes. Method of shipment and charges are subject to change
without notice.
Express Delivery
Magic Wings will only offer express delivery if the order is made over the telephone. All
Express orders require both a complete street address and daytime phone number.
(Sorry, no express deliveries to P.O. Boxes) NOTE: Any backordered items will
be shipped using standard shipping when ready.
We will only ship overnight orders if the order is placed by 11:00 AM Eastern
Time Monday through Sunday. For other questions, you can e-mail us at info@magicwings.net.
Does Magic Wings Ship All Year?
Yes, when weather permits. Magic Wings keeps a close eye on the weather and
ships only when there is a long enough period of time with mild weather. Temperatures
may be warm enough in your region, but local temperatures may not allow us to
safely ship live plants. In the event that weather is not permissible for standard
shipping, you have the option of insulated shipping. For more information about
insulated shipping, you can e-mail us at info@magicwings.net.
Magic Wings does not yet ship outside of the continental United States.
If the weather is too extreme, Magic Wings will wait to ship orders until the
weather permits us to ship plants safely.
Plant Care: If you have care questions regarding our plants, you can either e-mail your questions
to info@magicwings.net, or call Magic Wings at (413) 665-2805.
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